A lot of my friends boycott this chain, due to their stand on LGBT rights… because the owners donate VAST sums to lobbying groups that try to keep same-sex marriage illegal and members of the LGBT community oppressed… as someone who rejects single issue politics, I tend to be a bit ‘flexible’ in how I look at this business. That said, I can’t discuss this chain without addressing the problem.
Let’s be clear…I strongly disagree with Chick-fil-A’s politics regarding LGBT issues, but at the same time I do respect them for their general lack of hypocrisy with regards to their interpretation of what it means to be a good Christian. What a lot of people don’t realize is that Americans eat more chicken on Sundays then they do any other day of the week. That said, Chick-fil-A, whose main product is chicken, is closed on Sundays… ALL of them without exception. Even if they are located in malls. The company in effect is choosing to lose $1.019 billion+ per year rather than go against their religious beliefs — and that amount is only the cost of being closed one day out of the week, it does not take into account the BUMP that comes from most Americans consuming more chicken on Sundays. Ergo, for a food chain whose main product is chicken to choose to be closed on a Sunday because that’s God‘s day –a day when they believe their workers should be at home with their families or at church, THAT is really putting your money where your mouth is …. although, that said… others have argued that being closed one day a week is part of WHY the chain is so profitable.
And their adherence does not end there…. for instance, just a few weeks ago, I went in to one in Strongsville, Ohio in order to get a cup of coffee (I REALLY needed some caffeine, the only coffee at the adjacent Costco was full of carbs I didn’t need… and I couldn’t spot a McDonald’s). When I walked in the door this store had hired a girl with a serious case of downs syndrome to open doors for customers (clearly they made work for her so she could have the self-respect that comes from making your own money and having a purpose). Then, when the manager discovered that I was only there for a cup of coffee he gave it to me for free. This is NOT in any way unusual to my experience for Chick-fil-A outlets, in fact its more likely than not.
Truett Cathy, the company founder (memorialized in the sculpture above), and his brother opened a diner at this location, in 1946 and called it The Dwarf Grill because of the little red door in the picture above. The Diner was later renamed the dwarf house, but of course this was back before it was highly politically incorrect to call little people Dwarfs because of their Dwarfism.
Apparently he then had the idea to open a smaller version of the diner (apparently without his brother) that just sold his popular chicken sandwich at a mall (this was well before food courts existed in malls, and the idea was therefore radical) … and thus the chain began