Located in downtown Auckland, New Zealand, is a gourmet Ice cream shop that offers up something entirely different. Called, Giapo, they serve not just unique flavors, but a unique ice cream experience. The place is highly popular not only with tourists, but with the areas’s locals. That said, if you’re not willing to wait in a long line, I strongly suggest you get at an off peak hour (NOT dinner time on a weekend).
This tourist draw, as luck would have it, was located on the first floor of the building our Airbnb was located in, and adjacent to our buildings front door. When you walk out of your building and see ice cream creations like the giant Squid above, you just HAVE to try it… diet be damned. That said, neither I nor my friend ordered the giant squid…
When you arrive, be prepared for a bit of a wait. It is NOT like pretty much every ice cream store on the planet where you walk in and have to choose from 25 or more different flavors… no. Customers rather than being catered to one at a time are brought in as small groups of about five to seven people, who will crowd around a small table.
Once there, you will be put through a dog and pony show demonstration of the “vision” of their founding “ice cream chefs” and what it is that makes their product unique both in terms of flavors and presentation
This will start with a tasting, where they bring out small a selection of small shot glasses, one per flavor (not one per customer) and a bunch of tongue depressor sticks. They will ask if anyone has any food allergies. Then, the “hostess” (I didn’t see a single male host during our multiple visits), who will be dressed in all black — like in a trendy gourmet restaurant — will bring out one flavor at a time, pass it around to the guests at the table, and everyone will get to take a “tasting” from each of the shot-glasses — using the sticks as spoons …. (I think they use a stick instead of a spoon as it severely limits the amount of ice cream you can scoop up)
[Note: they always seem to start with the first person on their left, so if you the last person in the line, you tend to get to ‘clean up’ whatever’s left behind, if you want to, so it’s a strategic place to stand]
Then, once the tasting has been completed and you have an idea of which flavor or flavors you’d like, you get to choose HOW you want it served to you. This can be as simple as in a cup, or a house made waffle cone…. or a bit more daring, but still mundane, you can choose it served in a cone that’s been encrusted with a variety of different flavorings… but why be so boring?!
The wilder options include (upper left to bottom right, of the image above) 1) the Pikorua, a Māori symbol for the bond between two people, be it based in friendship, love or blood… usually used in their traditional jewelry (which I learned should be gifted rather than purchased for yourself). This is two cones of ice cream that have covered in a layer of hard chocolate (ice cream AND cone), that have massive hard chocolate curvy things on top… the major benefit of which is not only a massive amount of chocolate but also the photo opportunity of standing side by side as the two ice creams touch. 2) Wearable mini cones… designed to be worn on your fingers as you eat them. 3) A chocolate copy of the Aukland tower (I didn’t see a single person order that one). 4) the massive hard chocolate Squid — which I didn’t try but would had we stayed longer, 5) the “selfie” cone… I suppose you’re supposed to hold it in one hand so that it fames your face with chocolate as you take your selfie
For myself, I opted their traditional British Yorkshire pudding whose interior was lined with milk chocolate (to keep the melt from soaking into the bread), loaded up with two flavors of ice cream: the Chocolate Evolution (bottom), which was topped by a scoop of the Blackberry & Martini Rosso (top), which was then dipped in topping of berries and something white…. SO GOOD!!!! 
My travel buddy opted for a boring old waffle cone filled with their Hokey Pokey flavor (it’s a traditional New Zealand concoction of plain vanilla ice cream with small, solid lumps of honeycomb toffee) which was then dipped in corn flakes and topped with a chocolate cookie. He was VERY happy with his choice.
One of the things to keep in mind when coming here is that every morning they make a large quantity of about nine different flavors, and an assortment of the ‘delivery’ options… but that’s it. They don’t make more than they think they will serve that day, and when it’s run out, its out…
In the picture above, off to the left of the window is a white board which shows on the left side, how many of certain options are left, and on the right, what’s sold out. In the photo four of the flavors from that day’s option of nine were sold out by 10pm, and the store wasn’t due to close for a while yet. Waitresses are SUPPOSED to change the amount available as they sell them, apparently this girl hadn’t been doing it so while the board said 11 Yorkshire puddings left, in fact there was only ONE. SO, I strongly suggest if you want to try this place, get there early.
Anyone who watches TMZ is familiar with The Grove; it is supposedly frequented by Actors and stars; and as such, it’s just a major draw for tourists hoping to run into said stars. According to a friend of mine who is movie star adjacent (he grew up in Beverly Hills and has worked in the film industry his whole life, not an actor) they in actuality NEVER shop there… with the caveat that if they do, they’ll usually call the photographers before they get there to let them know they’re coming. Usually they have a project about to be released that needs press, or their marriage is rumored to be in trouble so it’ll be a “happy family” outing, etc. My friend went so far as say that the mall has a sort of copacetic (you scratch my back and I’ll scratch yours) relationship with said actors, singers, etc., to make sure that they choose The Grove as the location for said ‘upstaged out-on-the-town ‘ photos. And it’s “outdoor” venue is highly useful in that respect.
Rebecca Radnor's Personal Blog: Consider yourselves warned! 