One thing I’ve learned: the Australian government offices have the good sense to set up customer support booths for various services that need to be completed on-line, and they do it in city malls (next to basic needs things, like grocery stores — which are ALSO located in said malls)…. how brilliant is that?!
In addition, a lot of the post offices are ALSO in these same said malls (buy your gifts and send them without having to leave the cool embrace of central air) … I’m thinking with the way malls are going in the US currently, maybe our government/postal authorities should be thinking about doing the same thing. Just saying.
And a 2nd thing… Just like in Canada, pretty much every point of sale in Australia allows you to tap your credit card to pay (instead of swiping like in the USA). For folks who are using credit cards, they still need to put in a pin… but for those of us using our phones, or the Apple watch, no such 2nd step is required (because the pin or thumbprint we have to use to open said devices is functionally the same second verification of ownership).
Shop staff here in Australia are used to the credit card and pin (which is the norm in most of the rest of the world — US is behind on this), and have gotten somewhat used to people who use their phones instead, but I’ve lost count of the people whose faces have lit up with delight and “wow, I’ve never seen that before” or “we’re in the future now!” or “COOL!” at seeing me do it with my Apple watch. EVEN drink machines at train stations accept a tap from my apple watch! So no more digging for coins, or having to break up larger bills… in fact because of the fact that tap us used almost EVERYWHERE here in Australia, during the last few weeks I’ve only accumulated THREE coins in my pocket!!
And as someone who has a LONG habit of losing her credit cards (a trait that is particularly painful when traveling internationally), the fact that I’ve only had to pull that sucker out of my wallet twice in the last three weeks has made my life SO much easier and more secure.